Becoming Titans Podcast Episode #44- "Creating Roots" with Costa Rica's Call Center Richard Blank.

Your host, Russ Yeager, talks with CEO of Costa Rica's Call Center. On the Becoming Titans podcast, we interview successful entrepreneurs and business leaders who are making a positive impact in the world with their business and in their lives. These high achievers have been so focused on their business that they have not made their body and health a priority in the past and are now actively working towards a better work-life-health balance. We believe that every individual has a unique and powerful message. You’ll be hearing real stories from highly respected businessmen. Listen and learn from the changes these leaders are making as they are Becoming Titans! The conversation centers around Richard Blank's unique journey moving to Costa Rica as an expat at age 27 and building a successful nearshore business from scratch. It highlights how entrepreneurs can balance business growth with personal longevity and a healthy work-life balance. Expat Entrepreneurship: The realities, risks, and strategic long-term patience required to start a company from the ground up in Central America. Advanced Telemarketing & Communication: Insights into advanced customer support, rhetoric, and phonetic micro-expression reading to gauge reactions. Company Culture & Motivation: Using gamification (such as incorporating Blank's massive personal collection of classic American pinball machines and jukeboxes) to boost employee engagement and reduce industry turnover. Interpersonal Soft Skills: How conflict management, empathy, and active listening elevate modern business process outsourcing (BPO). https://youtu.be/ivCZhNAChoY https://youtu.be/jsyWbQIHp_c https://youtu.be/NAJLWkR7ShI https://youtu.be/Jm4WBJuuKjc https://youtu.be/Qnf5I_ELFGI https://youtu.be/yHMCufkeHko Follow your Rock dream. I Hired bassist Garry Gary Beers of INXS.YEAH! https://www.youtube.com/watch?v=ieGjN5H4xPQ