He Was Great at the Job. Until He Had to Lead People | ExxcelênciaCast Ep.12 Parte 1

He was great at the job — until he had to lead people. Technical expertise can earn someone a promotion. But leadership demands something different: emotional intelligence, self-awareness, communication, feedback, and the ability to handle conflict and pressure. In **Part 1 of Episode 12 of ExxcelênciaCast**, Thiago Rodrigues talks with psychologist Angélica Lopes about what happens when strong technical professionals become leaders without being prepared to manage people. 💥 IN THIS EPISODE: • Technical skill vs. leadership ability • Why emotional intelligence matters • Identifying and managing emotions • Knowing when not to react • Impatience, ego, and self-awareness • How poor leadership can create business and labor risks • Developing people instead of controlling everything • Why disagreement should not become personal • Feedback and leadership blind spots • Why leaders need to listen at every level 📌 **Great leaders do not simply know more. They learn how to deal with people better.** ⏱️ CHAPTERS 00:00 Leadership goes beyond technical skills 03:37 When a technical professional becomes a leader 05:38 The question that changed his management style 07:13 Emotional intelligence in leadership 09:21 Identifying and managing emotions 10:05 Knowing when to act 11:17 Technical skill without self-awareness 14:00 The risks of unprepared leadership 16:23 Giving people room to grow 18:17 Don't make everything personal 20:01 Feedback and blind spots 21:56 The owner's energy 22:49 Listening to every level of the company 🎙️ **ExxcelênciaCast — Safety That Creates Value** Host: Thiago Rodrigues Guest: Angélica Lopes Executive Producer: Milena Sousa **Episode 12 — Part 1**