Conversations Ignite Podcast presents Building Dreams in Costa Rica: pure Passion with Richard Blank
Welcome to "Conversations Ignite," where your host Robbie Ross brings you thought-provoking and entertaining interviews and stories. Dive into engaging discussions that explore diverse personalities and personal experiences, designed to ignite your curiosity and inspire your own journey.
Welcome to Conversations Ignite, where every episode sparks new perspectives. Join host Robbie Ross as he delves into the diverse world of personalities, from everyday inspirations to extraordinary journeys. Through candid interviews and personal anecdotes, Robbie explores what ignites passion, creativity and strength in individuals across different walks of life. Whether you're seeking insights or simply curious about people's experiences, let these conversations ignite your curiosity and understanding. New episodes are available each week. Tune in and let the sparks fly!
You can catch "Conversations Ignite" on all your favorite podcast platforms. Whether you're commuting, relaxing at home, or on the go, tune in to our engaging discussions and inspiring stories. Listen to us on Spotify, Apple Podcasts, Amazon Music, and more. Don't miss out on the conversations that ignite curiosity and inspire change.
In this inspiring episode, we sit down with Richard Blank, the CEO of Costa Rica’s Call Center, who shares his remarkable journey from Philadelphia to Costa Rica at the age of 27. Richard talks about how his bilingual skills opened doors across Latin America and how he built his company from the ground up, overcoming numerous challenges along the way.
We dive into his leadership philosophy, which focuses on empathy, motivation, and the power of human connection in the call center industry. Richard also discusses his unique approach to training over 10,000 bilingual telemarketers and the tools that have helped him succeed, like phonetic micro-expression reading and the famous Buff