Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Epi

Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22 In this episode of the Max Yao Leadership Podcast, ‪@RichardBlank‬ , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry. Why You Should Watch: Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections. Key Highlights: From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO. The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust. Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders. Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention. Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries. Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business. https://youtu.be/ywgfuWmJtEw https://youtu.be/OHADgPq7eJI